Why Choose Us?
We predict the future by creating it!
It was in 2013 September that Vortex Infosys was found to meet the needs of organizations of all magnitudes, regardless of their size or industry. We believe that not only Fortune 1000 companies, but all businesses should have access to high quality and affordable outsourcing services.
We offer end to end customer management solutions, including an array of services including Customer Support, Telemarketing, Back Office Support, Lead Generation, Omnichannel Support, Content Moderation, Virtual Assistance, Web Design & Development and Image/Video Editing.
We help businesses to shape and deliver a supercharged customer experience, improve their brand & customer loyalty, drive incremental revenue growth, maximize operational and organizational efficiency, and save operating costs by managing services on their behalf.
Today, we provide many outsourcing services from our delivery centers in Bangladesh, equipped with fully redundant voice routing, data links to the global, enterprise grade network infrastructure, uninterrupted power solutions, and all other features of a Premium BPO service provider
Our Mission
As the world evolves digitally while making trade more convenient both locally as well as internationally, our mission is to streamline business processes that will further reduce the cost of operation. We don’t just intend to sell but also work on nurturing a long-term commitment with our clientele and prospects alike. Our end goal still remains the same, i.e., maximizing sales for our clients by adopting fair practices and preserving their goodwill at the same time.
Our Vision
Being the nation’s very best BPO and telemarketing company, our purpose is to deliver impeccable customer service worldwide. As businesses like the Amazon and Alibaba continue to get acquire more customers, chances are that their customers too are opting for reliability, and that’s where we envision ourselves to represent your brand on the phone as well as chat service. Allow us to anticipate the genuine needs of your customers so you’re able to deliver exactly what they desire.
